Innovation in loyalty models combined with Big Data and analytics opportunities can create huge opportunities for many brands, especially in those industries that mostly engage customers on [...]

Technology has been the driver of change in recent years. New arrivals in the tech landscape including mobile payments and business diversifications like M&S or Tesco cards [...]

Tesco, British Airways, Amex Membership Rewards, Millemiglia, Bonus Garanti, Sconti Banco-Posta, Nectar. We all know those loyalty programmes first as consumers and then as advisors of many [...]

With 25 million prepaid cards issued, Italy is the largest prepaid country in the world. It is seen by many as a case study of what can [...]

Banks that are focused on service level and innovation have grasped that m-banking is the hint to manage all the aspects of their customers daily lives, providing [...]